The Federal Communications Commission has proposed fines of $3.56 million against Consumer Telcom, Inc. (CTI), for engaging in deceptive slamming, cramming and billing practices.
Complaints were filed with the FCC from consumers who believed that CTI’s telemarketers had misled them that they were calling on behalf of their current long distance providers. CTI had switched their preferred long distance carrier and billed them for chargers that were not authorized. In many of the complaint cases, CTI took advantage by concealing the purpose of the call and then profiting from the confusion about the questions they were asking the consumers.
Read more about the proposed fines against CTI for deceptive slamming.
