The Enforcement Bureau of the U.S. Federal Communications Commission (FCC) has launched a new online portal allowing private entities to report suspicious robocalls, robotexts, and spoofing campaigns.
The FCC’s new Private Entity Robocall and Spoofing Portal allows privately-held enterprises, such as small businesses or private hospitals, to seek support from the Enforcement Bureau to cut off massive influxes of robocalls or efforts to spoof the enterprise’s legitimate phone number with its customers.
According to Loyaan A. Egal, chief of the FCC’s Enforcement Bureau, “This new tool will help us support companies and businesses that see their phone lines jammed with robocalls or their valuable and hard-won brand awareness undercut by scammers spoofing their numbers.”
Eligible parties can access the FCC’s private entity portal for reporting illegal robocalls. Complaints filed on the portal by public companies or individual consumers will be transferred to the Bureau’s existing consumer complaint process.