Cable Customer Gets $230k for Robocalls

An Irving, TX woman who reportedly received more than 150 robocalls has been awarded nearly $230,000 in damages in a New York federal district court.

According to a recent report in the Wall Street Journal, the woman, Araceli King, received numerous robocalls from Time Warner Cable in connection with past due amounts on the cable bill of a person named Luiz. King called Time Warner Cable and notified a customer service representative of the error. However, she continued to receive robocalls from the company, a total of 150 calls over the ensuing 10 months.

Ultimately, King filed suit against Time Warner under the provisions of the Telephone Consumer Protection Act (TCPA), which requires telemarketers to maintain up-to-date do not call lists and placed restrictions on unsolicited robocalls to mobile phones. Under the TCPA, consumers are eligible to collect as much at $1500 for each unsolicited call that they receive.

In his decision, U.S. District Court Judge Alvin Hellerstein awarded King $229,500, equal to $1500 for each of the 153 calls that she received in error.

 

Photo by JSmith Photo

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