Trane has issued a recall on furnaces due to the ground wire in the furnace’s junction box which can become loose. If an electrical component then fails and short circuits, the unit poses a shock hazard.
Consumers should contact Trane to receive a free replacement junction box and free installation. The firm is contacting customers directly. Consumers should avoid contact with the furnaces until the junction box is replaced.
This recall involves Trane, American Standard, Ameristar brand or unbranded furnaces. The recalled furnaces include serial numbers beginning with 16304 through 16324. The model and serial numbers are printed on a white label on the left or right-hand side of the unit.
Contact Trane at 800-945-5884 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.trane.com/residential, www.americanstandardair.com, or www.ameristarac.com and click on “Safety Recall” at the bottom of the page for more information.