Visonic Ltd. of Westford, MA has issued a product recall for about 24,000 of its personal emergency response system kits manufactured in Israel.
Visonic reports that, when the system’s base station is set to “common area” mode, it can fail to detect a low battery or dead battery warning signal from a remote pendant. This failure can result in a consumer’s inability to signal for assistance in an emergency. The company says that is has received one report of a pendant failing to operate due to an undetected low battery condition, but no reports of consumer injuries.
The recalled personal emergency response systems were sold by Visonic distributors and professional alarm installation firms nationwide from January 2008 through August 2013 for between $220 and $240.
