Nestlé Waters North America is recalling 190 water dispensers because they pose a safety hazard to consumers. The screws holding the heat band in the dispensers can break or detach and cause the dispenser to overheat, posing a fire hazard. No incidents or injuries have been reported.
The recalled water dispensers were distributed to businesses and residential customers in Florida, Massachusetts and New York as part of a water delivery contract. They are Nestlé’s three and five gallon cold and hot water dispensers. The units are white and silver in color and are just over three feet tall. Water is dispensed from the large plastic water bottle on the top of the unit through the machine by pushing on the paddles below that are marked with blue for cold water and red for hot water. The Nestlé Waters North America logo is on the front of the units. Only the certain model and serial numbers are included in this recall; check the CPSC notice for a list of serial numbers.
Consumers should immediately stop using and unplug the recalled water dispensers and contact Nestlé for a free pickup of the recalled unit and delivery of a free replacement water dispenser. Nestlé is contacting renters of the water dispensers directly.