The platinum level recertification was earned by Laird’s Telematics team in April of 2015. Caterpillar created the Supplier Quality Excellence Process (SQEP) to recognize those suppliers that demonstrate their commitment to excellence, and drive a “zero defects” culture within their organizations.
Laird’s Telematics team members across the world are focused on creating a collaborative relationship with Caterpillar to deliver innovative product designs with superior service and reliable delivery.
“Caterpillar’s quality requirements are very stringent and earning this certification for a second straight year is a testament to the continuous efforts from our employees in Holly, Michigan and Shanghai, China who work closely with Caterpillar to ensure we exceed those requirements,” says Steve Brown, Senior Vice President for Laird’s Telematics group. “Strong customer partnerships are essential to our success and Laird is always striving to deliver exceptional customer support.”
Certification levels include Bronze, Silver, Gold, and Platinum, reflected in order of increasing difficulty. Suppliers are certified through SQEP by meeting or exceeding stringent supplier performance standards, such as product quality and shipping performance, which are measured over the course of a year. Earning the Platinum certification for a second straight year demonstrates Laird’s commitment to maintaining a strong, reliable relationship.
“We are extremely pleased and honored to be recertified as Platinum for our performance by Caterpillar Inc.,” says Randy Andreen, Vice President of Sales for Laird. “Reliable fulfillment is a primary focus of Laird and absolutely key to our ability to attract and retain blue-chip customers like Caterpillar. We are constantly working to improve not only our shipping performance, but everything that goes into reliable fulfillment including quality, our global supply chain and our overall operations. This award strengthens our commitment to this philosophy.”
Laird is a world-leading designer and manufacturer of telematics products, with a product portfolio consisting of antennas and integrated reception systems designed to meet the multiple communications requirements of modern vehicles. These products are developed with industry-leading RF expertise to ensure the best possible connectivity and meet very stringent automotive and industrial qualifications and certification.
For more information about Laird visit www.lairdtech.com.