The International Organization of Standardization (ISO) releases ISO/IEC 19086-3:2017 for Information technology – Cloud computing – Service level agreement (SLA) framework – Part 3: Core conformance requirements. This standard is now available in the IEC webstore.
Description: “ISO/IEC 19086-3:2017 specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086‑1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers.”
*Description from the ISO Website.