Julius Genachowski, chairman of the U.S. Federal Communications Commission (FCC), predicts that expanded broadband Internet access will enable the creation of 100,000 new jobs over the next two years.
Speaking with a group of executives from Jobs4America (a coalition of call center companies) in Jefferson, IN in August 2011, Genachowski heralded the role that advanced communication technologies can play in job creation in the United States. “Bringing broadband to your town and home in the 21st century is like bringing in electricity in the 20th,” said Genachowski, “connecting you and your community to the larger economy and opening up new worlds of commerce and opportunity.”
The FCC says that an estimated 4000 broadband-enabled call center jobs are now being created each month in the United States. According to the Commission, many of these jobs were formerly handled at call centers outside of the United States, and can now be effectively performed by American workers either at new call centers or at home through enhanced connectivity.
The large-scale deployment and adoption of broadband Internet services has been a key focus of the FCC under Genachowski.