The U.S. Federal Communications Commission (FCC) has proposed financial penalties against two companies for failing to respond fully to Commission inquiries regarding activities covered under the FCC regulations.
The cases involve two separate companies that offer outbound calling services to third-party clients (also known as robocalling services). FCC regulations allow robocalls to consumer cellphones only during an emergency or in cases in which a consumer has provided advance consent to receive such calls.
In each case, the Commission sent the subject companies Letters of Inquiry (LOIs) requesting specific information. In the first case, an attorney for Message Communications requested an extension and then submitted information that the Commission deemed “material insufficient.” The company has subsequently refused to supply additional information as originally requested by the Commission, despite repeated additional requests.
In the second case involving CallingPost Communications, the company never provided the Commission with any of the information requested by the Commission, despite multiple communications and repeated requests. Instead, according to the Commission’s Notice of Apparent Liability, “the company continued to ignore the warnings and provided no answers—merely more excuses.”
The Commission has proposed a financial forfeiture of $25,000 against each company for their failure to respond sufficiently to its request for information. In addition, the FCC has notified both companies that their continued failure to provide the information requested in the original LOIs may subject them to further enforcement actions.
View the text of the Notice of Apparent Liability for CallingPost Communications.