FCC Proposes $20 Million Penalty for Failing to Protect Consumer Data

The U.S. Federal Communications Commission (FCC) has proposed a $20 million fine against two affiliated wireless companies for failing to adequately secure and protect the personal data of subscribers.

According to a Notice of Apparent Liability for Forfeiture issued in late July, the companies, Q Link Wireless LLC, and Hello Mobile Telecom LLC, routinely relied on readily available biographical and account information to authenticate online customers. Customers authenticated in this way were then given access to “customer proprietary network information” (CPNI), placing customer information at risk of unauthorized access and disclosure.

Read the Commission’s Notice of Apparent Liability for Forfeiture against Q Link Wireless and Hello Mobile Telecom.

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