The Commission provided details on its new rules in an extensive November Report and Order running more than 230 pages in length. In brief, the new rules:
- Directly address companies’ policies and practices if they differentially impact consumers’ access to broadband internet access service or are intended to do so;
- Apply these protections to ensure communities see equitable broadband deployment, network upgrades, and maintenance;
- Investigate possible instances of discrimination of broadband access, work to solve and, when necessary, penalize companies for failing to meet the obligations defined in the rules;
- Review consumer complaints of digital discrimination through an improved consumer complaint portal; and
- Help protect both current and prospective subscribers to a broadband internet service.
The Report and Order also includes several in-depth appendices providing detailed background on the Commission’s position, along with lengthy statements by each of the FCC Commissioners regarding the new rules.