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FCC Adopts Rules to Enable Consumers to Stop Robocalls, Robotexts

As part of its ongoing effort to stem the rise in unwanted robocalls and robotexts, the U.S. Federal Communications Commission (FCC) has adopted new rules that give consumers more tools to fight back.

According to the Report and Order issued on February 16, the new rules required that originators of robocalls and robotexts comply with “do-not-call” and consent revocation requests received from consumers within 10 business days of receipt of the request. Originating parties may send a one-time text message to the consumer confirming the opt-out request as long as the text does not include any marketing information.

The Report and Order also seeks public comment on whether the scope of the Telephone Consumer Protection Act (TCPA) applies to unwanted robocalls and robotexts received by consumers for their own service providers and whether consumers should have the same ability to stop unwanted calls and texts as they do with other service providers.

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Read the FCC’s Report and Order detailing new rules to empower consumers in their fight against robocalls and texts..

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