Programming for the electronic door control module (Electric Transit Operator or ETO) results in too much output torque being applied to the roller plate when door is in the full open position. Over time this excess pressure can result in cracking and eventual failure of the door roller plate. Once failed the roller plate can no longer control the desired position of the individual door panel.
A total of 1,1897 buses are therefore being recalled. To repair the doors, New Flyer will notify owners, and dealers will install a firmware upgrade, and replace the roller bracket plates, free of charge.
