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Frank O'Brien

Frank O'Brien teaches a best selling training course in IEC 60601, the medical electrical equipment family of standards for basic safety and essential performance, with locations in San Jose, Boston, Galway, and Amsterdam. His Boston based consulting firm is O’Brien Compliance Management, obcompman.com. He participates on IEC TC62 committees. He worked 24 years at Underwriters Laboratories where he evaluated literally 1000’s of medical devices. In the past Frank has called home, San Jose, Frankfurt Germany, Long Island NY, and Syracuse NY. Frank has a Bachelor of Science in Electrical Engineering from Clarkson College, NY; and a Master of Science in Technology Management from SUNY Stony Brook, NY. When not busy with work, he enjoys time with his fiancee in Ireland, grandkids on Long Island, his family camp in Maine, exchanging stories over a pint of Guinness, a baseball game at Fenway, quiet moments with a cup of coffee, and solving puzzles.

From This Author

Usability Engineering: Observe Users, Improve Product Safety

1402 F3 coverUp until now there’s been much emphasis on designing to make a product “idiot proof”. This has provided some benefit, but what Usability Engineering is reminding us is that it is the designers who are sometimes viewed as idiots by the users. It is the users who are the experts (in usability).

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