The U.S. Federal Communications Commission (FCC) continues its rigorous crackdown on long distance carriers who illegally add unauthorized charges and fees to consumers’ bills (a practice known as “cramming”).
In the latest instance, the Commission has levied a $1.6 million financial penalty against Net One International, a Florida-based long-distance carrier, for cramming activities. According to a Forfeiture Order issued in March 2016, the FCC’s Enforcement Bureau received over 100 complaints from consumers alleging that the company continued to charge them for services and late fees, even after canceling their service and paying their final bills.
In addition, the FCC notes that Net One continued cramming customers despite repeated warnings from the FCC that such activity violated the law.
Consumers who wish to file a complaint with the FCC in connection with cramming activities by long-distance carriers can go to https://consumercomplaints.fcc.gov, or call 1-888-CALL-FCC (1-888-225-5322).